This Privacy Policy explains how phmerry collects, uses, stores, and protects the personal data of Filipino players who register and use the phmerry Casino platform at phmerry.co. Please read this document carefully. By creating a phmerry account or using any phmerry service, you acknowledge and accept the data practices described herein.
Last Updated: 1 June 2026Summary: phmerry collects personal data that is necessary to operate a safe, compliant, and enjoyable online casino experience for Filipino players. We do not sell your data. We share it only with service providers and regulatory authorities where required. You have the right to access, correct, and request deletion of your data subject to legal retention obligations. This policy applies to all phmerry services at phmerry.co.
phmerry Casino operates the online gambling platform available at phmerry.co, serving registered players across the Philippines. For the purposes of this Privacy Policy, phmerry is the data controller responsible for determining how and why your personal data is processed in connection with your use of the phmerry platform.
phmerry operates in accordance with applicable Philippine data protection law, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable PAGCOR regulatory requirements governing player data handling in the online gambling sector.
If you have any questions about how phmerry handles your personal data, you may contact our Data Protection contact via the details in Section 14 of this Policy.
phmerry collects personal data in the following categories depending on your interaction with the platform:
| Category | Examples | When Collected |
|---|---|---|
| Registration Data | Full name, date of birth, Philippine mobile number, username, password (hashed) | Account creation |
| Identity Verification (KYC) | Government ID type and number, ID scan or photograph, selfie, proof of address, payment method screenshot | Before withdrawal is enabled |
| Financial Data | GCash number, Maya account, BPI/BDO account details, deposit and withdrawal history, transaction amounts in PHP | Payment processing |
| Gaming Activity | Game sessions, bet amounts, wins and losses, game types played, session duration, bonus usage | During platform use |
| Technical Data | IP address, device type, operating system, browser type, session identifiers, geolocation (country/region level) | Automatic — all platform access |
| Communications | Live chat transcripts, email correspondence, support ticket content | Customer support interactions |
| Responsible Gaming Data | Deposit limits set, self-exclusion status, session limit preferences, reality check acknowledgements | When responsible gaming tools are used |
phmerry does not collect sensitive personal information such as racial or ethnic origin, religious beliefs, health data, or political affiliation, except where age-related health data is directly relevant to a responsible gaming intervention and is provided voluntarily by the player.
phmerry processes your personal data for the following purposes:
phmerry processes your personal data on the following legal grounds under the Data Privacy Act of 2012 and applicable Philippine law:
phmerry does not sell, rent, or trade your personal data to any third party. We share your data only in the following circumstances:
All third parties with whom phmerry shares personal data are required to handle that data in accordance with applicable data protection law and are prohibited from using it for any purpose other than the specific service they provide to phmerry.
Some of phmerry's service providers — including certain game studios and cloud infrastructure partners — may be located or operate servers outside the Philippines. Where personal data is transferred internationally, phmerry takes steps to ensure that appropriate safeguards are in place, including contractual data protection clauses consistent with the requirements of the National Privacy Commission (NPC) of the Philippines. Personal data transferred internationally remains subject to the same protections described in this Privacy Policy.
phmerry retains personal data for as long as is necessary for the purposes described in this Policy, subject to the following minimum retention periods:
Following the expiry of applicable retention periods, phmerry will securely delete or anonymise your personal data.
phmerry uses cookies and similar tracking technologies to operate the platform, maintain your login session, and improve the user experience. The types of cookies phmerry uses include:
phmerry does not use third-party advertising cookies or share cookie data with advertising networks. You may manage cookie preferences through your browser settings, though disabling necessary cookies will affect your ability to log in and use phmerry services.
Under the Data Privacy Act of 2012, you have the following rights in relation to your personal data held by phmerry:
To exercise any of these rights, contact phmerry's support team via the live chat in your account dashboard or by email at [email protected]. phmerry will respond to data rights requests within thirty (30) calendar days. Identity verification may be required before processing a data rights request.
The phmerry platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing online gambling. phmerry does not knowingly collect personal data from individuals under the age of 21. If phmerry becomes aware that personal data has been collected from a player who is under 21, the account will be immediately suspended, all funds held pending review, and the personal data of the underage individual will be deleted in accordance with applicable law.
If you have reason to believe that an individual under the age of 21 has created a phmerry account, please contact our support team immediately at [email protected].
phmerry implements industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. These measures include:
While phmerry takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you believe your phmerry account has been compromised, contact support immediately and change your password.
The phmerry platform integrates third-party game content from licensed studios. While phmerry ensures that these integrations meet phmerry's data handling standards through contractual agreements, phmerry is not responsible for the independent privacy practices of game studios, and players should review the privacy policies of third-party providers where available. phmerry does not include third-party advertising networks or social media tracking pixels in its platform.
phmerry reserves the right to update this Privacy Policy at any time. Material changes to data processing practices will be communicated to registered players via in-platform notification or email at least seven (7) days before taking effect, except where immediate amendment is required by law or regulatory direction. The current version of this Policy is always available at phmerry.co/privacy-policy and is identified by the "Last Updated" date at the top of this document. Continued use of the phmerry platform following any amendment constitutes your acceptance of the updated Policy.
For any questions, data rights requests, or privacy complaints, you may contact phmerry through the following channels:
If you are not satisfied with phmerry's response to a privacy complaint, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines, the government body responsible for enforcing the Data Privacy Act of 2012. Information on filing a complaint with the NPC is available through the NPC's official government resources.
Six concrete commitments phmerry makes on data privacy — not just legal obligations, but design principles built into how the platform operates.
phmerry does not sell, rent, or trade your personal data to advertisers, data brokers, or any third party for commercial purposes. Your data is used to operate your phmerry account — nothing else.
Every page on phmerry.co — including the login page, deposit flow, and account settings — is served over HTTPS with SSL/TLS encryption. Your credentials and financial data are always encrypted in transit.
phmerry's data practices are designed to meet the requirements of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173). Filipino players have clear, enforceable rights over their data — and phmerry honours them.
KYC data collected from underage account attempts is deleted immediately upon discovery. phmerry does not retain personal data of individuals under 21 — access is denied and data is purged in line with the Data Privacy Act.
Marketing communications at phmerry are opt-in only. You can withdraw your consent at any time through Account Settings with no effect on your ability to continue using the platform.
phmerry retains your data only for as long as legally required. KYC and transaction records are kept for 5 years per PAGCOR and AMLA requirements, then securely deleted or anonymised — no indefinite data hoarding.
phmerry is built for Filipino players who expect their personal data to be handled with care and transparency. JILI slots, live baccarat, sports betting, and instant GCash payouts — all on a platform that takes your privacy seriously. Must be 21+ to play.