These Terms & Conditions govern your access to and use of the phmerry Casino platform at phmerry.co. Please read them carefully before registering an account or placing any wager. By using phmerry, you agree to be bound by these terms in full.
Last Updated: 1 June 2026Important: These Terms & Conditions constitute a legally binding agreement between you and phmerry. If you do not agree to any provision of these Terms, you must not use the phmerry platform. Access to phmerry Casino is strictly restricted to individuals who are 21 years of age or older and are legally permitted to engage in online gambling activities under the laws applicable to them.
In these Terms & Conditions, the following terms shall have the meanings set out below unless the context requires otherwise:
By accessing phmerry.co, creating a player account, making a deposit, or placing any wager on the phmerry platform, you confirm that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety, together with phmerry's Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.
These Terms apply to all interactions with the phmerry platform, whether accessed via desktop browser, mobile browser, or any future client application. The most current version of these Terms is always available at phmerry.co/terms-conditions. Continued use of the platform following any published amendment constitutes acceptance of the amended Terms.
21+ Only: In accordance with PAGCOR regulations and Philippine law governing online gambling, access to phmerry Casino is strictly limited to individuals who are twenty-one (21) years of age or older. Attempting to register or access real-money games if you are under 21 is a breach of these Terms and may constitute a violation of Philippine law.
In addition to the age requirement, you represent and warrant that:
phmerry reserves the right to request proof of age and identity at any time and to suspend or permanently close accounts where eligibility cannot be established.
To access real-money games on phmerry, you must create a registered Account. You agree to provide accurate, current, and complete information during registration, including your full legal name, date of birth, and active Philippine mobile number. Providing false registration information, including misrepresentation of age or identity, is a material breach of these Terms and may result in immediate account closure and forfeiture of any funds held in the Account.
Each player is permitted to hold one (1) phmerry Account only. The creation of duplicate or multiple accounts by a single individual is prohibited and may result in the closure of all associated accounts and the withholding of winnings pending investigation. If you believe a duplicate account has been created in your name without your knowledge, contact phmerry support immediately.
You are responsible for maintaining the confidentiality of your login credentials. phmerry will not be liable for any losses resulting from unauthorised access to your account caused by your failure to protect your username and password. All activity conducted through your Account is your responsibility unless you have notified phmerry of unauthorised access promptly upon discovery.
phmerry is obligated under applicable regulatory requirements to verify the identity and age of its players before enabling withdrawals. As part of the KYC process, you may be required to submit one or more of the following documents:
phmerry reserves the right to suspend withdrawal functionality and to request additional documentation at any time for compliance purposes. Failure to complete KYC verification within a reasonable period following request may result in account restriction or closure. KYC documents are handled in accordance with phmerry's Privacy Policy.
All transactions on phmerry are denominated in Philippine Peso (PHP). The minimum deposit is ₱100. Deposits made via GCash or Maya are processed instantly under normal operating conditions. Deposits made via bank transfer (BPI, BDO, Metrobank, UnionBank) typically clear within 5–15 minutes subject to banking system availability.
Withdrawals are processed to the same payment method used for deposit unless otherwise specified and approved by phmerry's finance team. The minimum withdrawal amount is ₱200. Withdrawal requests are processed within one (1) to twenty-four (24) business hours following KYC verification and fraud screening. phmerry reserves the right to conduct additional verification checks on withdrawal requests exceeding certain thresholds.
phmerry does not accept deposits from third-party payment sources — the name on your payment account must match the name registered on your phmerry Account. Deposits from unverified or mismatched sources will be held pending investigation and may be returned to the originating account.
Funds held in your phmerry Account do not accrue interest. phmerry is not a banking institution and your Account balance does not constitute a deposit for any regulatory or insurance purposes.
phmerry may from time to time offer bonuses, free credits, cashback, or other promotions to registered players. All bonuses are subject to specific terms and conditions stated at the time of the offer, including wagering requirements, game eligibility restrictions, maximum withdrawal limits from bonus funds, and expiry periods. General bonus principles applicable to all phmerry promotions include the following:
All games offered on phmerry are provided by licensed third-party game studios including but not limited to JILI Games, Pragmatic Play, PG Soft, Evolution Gaming, and Asia Gaming. Each game operates according to that game studio's own rules and certified Random Number Generator (RNG) or live dealer procedures. phmerry does not operate proprietary in-house RNG games.
The Return-to-Player (RTP) percentage for each slot game is determined by the originating game studio and is disclosed in the game information panel. phmerry does not alter or influence RTP settings on third-party game content.
In the event of a technical malfunction during a game session — including server disconnection, display error, or incorrect game behaviour — the round affected may be declared void and any stake returned to your Account. phmerry's decision regarding malfunction disputes is final, subject to escalation procedures described below.
Sports betting and sabong outcomes are determined by the results of the relevant sporting event or arena result as reported by phmerry's official data provider. phmerry reserves the right to void bets affected by data feed errors, event cancellations, or manifest pricing errors.
The following conduct is strictly prohibited on the phmerry platform. Violation of any prohibition below may result in immediate account suspension, permanent closure, forfeiture of funds, and where applicable, referral to the appropriate Philippine authorities:
phmerry reserves the right to suspend, restrict, or permanently close any Account at any time, with or without prior notice, where phmerry has reasonable grounds to believe that a breach of these Terms has occurred, or where required by applicable law or regulatory direction.
Upon closure of an Account for breach, phmerry may withhold the Account balance pending investigation. If the investigation confirms fraudulent activity, money laundering, or material breach, phmerry may forfeit all or part of the Account balance in accordance with applicable law.
Players who wish to voluntarily close their phmerry Account may do so by contacting the support team. Voluntary account closure requests are processed within two (2) business days. Any remaining real-money balance (excluding uncleared bonus funds) will be returned to the player's verified payment method following closure.
phmerry is committed to promoting responsible gambling. The following tools are available to all registered account holders and can be accessed via Account Settings:
If you believe your gambling is causing financial, personal, or psychological harm, we strongly encourage you to use these tools immediately and to seek support from professional organisations. phmerry takes its duty of care to Filipino players seriously and our support team is available 24/7 to assist with any responsible gaming concern.
All content on the phmerry platform — including but not limited to the phmerry name and logo, website design, software, game interfaces, text, graphics, and promotional materials — is the exclusive property of phmerry or its licensors and is protected by applicable copyright, trademark, and intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the phmerry platform for personal entertainment purposes only. Any reproduction, distribution, or commercial exploitation of phmerry's intellectual property without prior written consent is strictly prohibited.
To the maximum extent permitted by applicable Philippine law, phmerry's total liability to you in connection with these Terms — whether arising in contract, tort, negligence, or otherwise — shall not exceed the amount of funds held in your phmerry Account at the time the relevant claim arises.
phmerry shall not be liable for: (a) any loss of profits, winnings, or anticipated savings; (b) indirect, special, or consequential losses; (c) losses arising from technical failures, internet disruption, or force majeure events; (d) losses arising from your breach of these Terms. The phmerry platform is provided on an "as-is" and "as-available" basis without warranties of any kind beyond those required by mandatory consumer protection law.
phmerry collects, stores, and processes personal data in accordance with its Privacy Policy, available at phmerry.co/privacy-policy. By agreeing to these Terms, you also consent to the data processing practices described in the Privacy Policy. phmerry will not sell your personal data to third parties. Data is shared only with service providers necessary for platform operation (payment processors, game studios, regulatory authorities) and as required by applicable law.
These Terms & Conditions shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms that cannot be resolved through phmerry's internal complaints procedure shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.
To initiate a complaint, players must first contact phmerry's support team in writing via the live chat system or by email at [email protected]. phmerry will acknowledge your complaint within two (2) business days and aim to resolve it within fifteen (15) business days. Where a matter involves a regulatory question, phmerry may refer the matter to PAGCOR in accordance with applicable procedures.
phmerry reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via email or in-platform notification at least seven (7) days before taking effect, except where immediate amendment is required by regulatory or legal direction. The current version of these Terms is always accessible at phmerry.co/terms-conditions and is identified by the "Last Updated" date at the top of this document. Continued use of the phmerry platform after the effective date of any amendment constitutes your acceptance of the revised Terms.
For questions, complaints, or responsible gaming support, you may contact phmerry through the following channels:
All formal legal notices to phmerry must be submitted in writing via the email address above. phmerry will respond to formal legal notices within fifteen (15) business days.
Beyond the legal text, here are the six core commitments phmerry makes to every Filipino player who chooses our platform.
All personal data and financial transactions on phmerry are protected by SSL/TLS encryption. Your KYC documents are stored securely and never shared with parties outside phmerry's regulatory and operational requirements.
Every game in phmerry's lobby is sourced from certified providers with independently audited RNGs. phmerry does not operate proprietary games and does not alter RTP settings on third-party content.
Verified phmerry accounts receive withdrawals to GCash or Maya typically within 5–30 minutes. phmerry publishes clear withdrawal timelines and does not impose hidden processing fees on player withdrawals.
phmerry enforces the 21+ age restriction through mandatory KYC verification before withdrawal access is granted. No real-money gameplay is enabled for accounts that have not completed age verification.
Deposit limits, session timers, reality checks, and self-exclusion are available to all phmerry account holders — free, immediate, and without requiring support team approval to activate.
phmerry's live support team operates around the clock. Whether you have a deposit question at 2am or a responsible gaming concern on a Sunday, our team is available inside your phmerry account dashboard.
By registering at phmerry, you confirm you have read and accepted these Terms & Conditions. JILI slots, live baccarat, PBA sports betting, and instant GCash payouts await. Must be 21+ to play. Gamble responsibly.